Powering the Connections
Power Your World
Communications built for today’s demands and tomorrow’s possibilities, from AI to whatever comes next.
Trusted By Leading Enterprises Worldwide
Your Trusted Partner
in Business Communications
Mitel is the market leader in unified communications, trusted by enterprises of all sizes and industries. With decades of experience and a global presence, we’re experts at solving the challenges of staying connected in today’s fast-paced world. Our proven, resilient solutions ensure your organization communicates securely and is ready for whatever comes next.
Built for Your Business
Designed For Growth
MiCollab
Help your teams make better decisions faster by providing them with everything they need to connect, communicate, and collaborate from any place, at any time.
- Enhance Productivity and Innovation
- Robust integration with Microsoft Teams
- On-the-Go Connectivity
- Everything You Need in One Tool
- Reduce Business Costs
- SMS text messaging
MiVoice Business
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility demanded by today’s UC customer.
- Simplicity
- Hardware Designed for a Variety of Business Needs
- Fits The Unique Needs of Any Size Organization
- Voice
- Collaboration and Remote Working
- Deployment Flexibility
MiContact Center Business
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility demanded by today’s UC customer.
- All-in-One Simplicity
- Design with Ease
- Effortless Administration
- Increase Productivity
- Infinite Extensibility
- Powered by Generative AI
Why Businesses Choose Mitel
We don’t just sell technology – we enable business continuity, growth and innovation,
Scalable & Future-Ready
Grow without limits with seamless, adaptable communication solutions that evolve when you do.
Operational Efficiency
Cost Optimization
Maximize impact with lower TCO, predictable costs, and ROI you can measure.
Reliability & Continuity
Carrier-grade resilience, built-in security, and always-on performance you can trust.
Experience-Driven Innovation
Deployment Flexibility
Cloud, hybrid, or on-prem—deploy your way, without vendor lock-in or compromise.
6,000+ Global Partners.
Our experts can help you find the right mix of industry-specific solutions to meet your communications challenges head on.
Case studies
Companies across the globe rely on Mitel to power 2 billion connections every day so they can connect, collaborate and take care of their customers.
Armenian Air Traffic Services
Armenian Air Traffic Services (ARMATS) CJSC is a 100% state-owned commercial organization in the Republic of Armenia, responsible for providing air navigation services within the Yerevan Flight Information Region (FIR).
Schwäbisch Hall
With around 7 million customers, Schwäbisch Hall claims to be Germany’s largest building society. The financial services provider with over 6,000 employees is one of the leading providers of construction financing.
Sauder Woodworking
A privately held, third-generation, family-run business, Sauder Woodworking Co. is North America’s leading producer of ready-to-assemble furniture and the nation’s fifth-largest residential furniture manufacturer.
Customer Testimonials
FAQ's
What is Mitel's core offering for business communications?
Mitel provides comprehensive unified communications, collaboration, and contact center solutions. These include advanced voice platforms (MiVoice Business), collaboration tools (MiCollab), and customer engagement systems (MiContact Center Business).
How can Mitel solutions improve team collaboration?
Mitel MiCollab Collaboration Software integrates various tools like chat, group messaging, video conferencing, screen sharing, and document management into a single platform, enabling seamless communication and faster decision-making for teams, regardless of location.
Does Mitel offer solutions for contact centers?
Yes, MiContact Center Business is an all-in-one platform for customer experience management. It offers omnichannel support (voice, chat, email, SMS), AI-powered chatbots, agent assist, interaction recording, and workforce management to optimize customer interactions.
Are Mitel's business phone systems flexible in deployment?
Absolutely. MiVoice Business offers high deployment flexibility, supporting on-premises, public cloud, private cloud, or hybrid models, with options for traditional CapEx or OpEx subscription payments.
Can Mitel solutions support remote and mobile workers?
Yes, MiCollab and MiVoice Business are designed with mobility in mind. Features like softphones, mobile apps, hot-desking, and teleworker support allow employees to stay connected and productive from anywhere using their preferred device.
How does Mitel leverage Artificial Intelligence (AI)?
MiContact Center Business incorporates Generative AI for virtual assistants, real-time agent assist, and data analysis, helping to automate routine inquiries and improve agent efficiency.
Do Mitel products integrate with other business applications?
yes, Mitel solutions are built with open architecture and APIs to seamlessly integrate with popular business applications like Microsoft Teams, Outlook, and CRM systems, enhancing overall productivity and workflow efficiency.
What are the main benefits of adopting Mitel's unified communication strategy?
Adopting Mitel’s unified communication solutions can lead to enhanced productivity and innovation, improved customer satisfaction, reduced operational costs, and the ability to connect geographically dispersed employees more effectively.
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